Learn how to resolve an issue, report unsafe products, and understand pricing, contracts and how to deal with faulty goods.

SHEIN is carrying out a recall of a Gorilla Plush Toy sold on the SHEIN marketplace by the third-party seller Handan Qinle Biotechnology Co. Ltd. The product presents a risk of choking. The toy ...

The product was on sale online and in B&Q stores from March 2025 to August 2026. There are approximately 1,013 affected products in the Republic of Ireland. If you have purchased one of these products ...

The products present a risk to health as the sand may contain asbestos. Asbestos is a banned substance across the EU because it poses a risk to health. HSE Public Health advice is that there is low ...

The product presents a risk of fire because the plug has a manufacturing defect and may overheat. This could lead to the plug and cable melting and/or catching fire. The brand is Kobe. The product ...

A safety issue has been identified with the Eclipse / Embrass Peerless Universal Circulating Pump used in heating systems. It has been identified that the mains electrical coupling to the pump can be ...

22,724 consumers contacted the Competition and Consumer Protection Commission (CCPC) helpline in the first half of 2026, according to the new CCPC helpline report. Published today, the report gives ...

What is your right to repair for products that have wear and tear or accidental damage issues? From 31 July 2026, consumers have more options to get certain products repaired instead of replacing them ...

Consumer law breached by traders operating in Donegal, Dublin, Galway, Kerry, Waterford, Wicklow and online Centra, Costcutter, Homesavers, Spar and Mr Price outlets among those named today The ...

Actionary Limited t/a The Conqueror is carrying out a recall of an Avengers Infinity Gauntlet Licensed Medal. The product presents a risk of choking and injuries. The product contains small magnets ...

BLUE FACTORY TEAM SLU recalls Mondraker ONOFF S9 handlebar as fitted as original equipment on specific Mondraker bicycle models MY25 and MY26. The product presents a risk of injuries. A structural ...

The Competition and Consumer Protection Commission (CCPC), along with six other medium-sized EU Member State competition authorities, welcome new draft EU merger guidelines, which aim to modernise ...