In today's volatile sales landscape, traditional GTM planning doesn't cut it. To boost productivity of your strategy, operations, and frontline teams, you need to leverage real-time data to optimize ...

Bolt Insight, providers of the qualitative research platform BoltChatAI, has achieved SOC 2 Type I certification.

Pipelinersales has released an artificial intelligence reporting agent, Voyager AI Real-Time Insights and Recommendations, and the Pipeliner CRM Microsoft Dynamics Booster.

Marie Kondo's philosophy shows us that 'sparking joy' goes beyond physical objects and can revolutionize how organizations manage data.

Idomoo has launched AI Video Ads for automated video creation from its Lucas AI Video Creator to help advertisers generate branded, conversion-optimized video ads with a simple prompt.

Personalized marketing, while valuable for some, generates negative experiences for 53 percent of customers, who were 3.2 times more likely to regret a purchase and 44 percent less likely to purchase ...

AI is changing the rules of customer engagement-see how in IDC's latest spotlight reportCustomer service is shifting from managing interactions to resolving outcomes-proactively, intelligently, and at ...

When you truly understand customer service, you don't just solve, you sell. Businesses that prioritize customer needs grow faster, close more deals, and build lasting loyalty.One company boosts ...

CSATOne company exceeded 92% of its CSAT targets and another earned a 96% retention rate focusing on customer satisfaction. Want results like that?Read 'Unlock the Secret to Higher Customer ...

Turn customer service excellence into exceptional ROI with this CXone Mpower guideWant 94% lower service costs-year over year? Aberdeen research says it's possible with proactive engagement. Curious ...

The regression is unsurprising, according to Brian Cantor, managing director of the Customer Management Practice’s digital division, which includes CCW Digital. “In addition to experiencing many of ...

Hightouch's new capability pairs deterministic and probabilistic identity matching within the data warehouse to unify fragmented customer profiles ...