Best Business Instant Messaging Software: User Reviews from September 2025

The Evolution of Instant Messaging

The Best Business Messaging Apps

What is Instant Messaging? - Definition from SearchUnifiedCommunications

With the rise of instant messaging, collaboration tools, and AI-driven communication, e-mails might seem outdated. Yet, they remain a key channel for professional and formal interactions. While Gen Z leans towards chat apps like Slack and WhatsApp, businesses still rely on e-mails for documentation and official communication. Rather than disappearing, e-mails are evolving—integrating automation, AI sorting, and better security. #statista #infographics #empoweringpeoplewithdata | Statista